We may collect the following types of personal and sensitive information:

• Name, contact details (email, phone number, address)
• Account registration information
• Banking and payment information
• Government-issued identification (for KYC and verification)
• Location data (for delivery tracking)
• Usage data, device information, and cookies

We collect this information through website forms, app usage, cookies, and direct communication.

We use your personal data to:

• Register and manage your account
• Facilitate order placement and delivery services
• Process payments and settlements
• Communicate important updates or promotional offers
• Ensure compliance with legal and regulatory requirements
• Improve platform functionality and user experience

We implement reasonable security measures, including encryption and restricted access, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

We do not sell your personal information. We may share your data with:

• Payment processors and service providers (for payment and operational purposes)
• Regulatory or law enforcement agencies as required by law
• Business partners only as necessary for service fulfillment

Any sharing will comply with applicable data protection laws.

We use cookies and similar technologies to:

• Enhance user experience
• Analyze platform usage
• Personalize content

You can control cookie preferences via your browser settings.

You have the right to:

• Access, update, or correct your personal information
• Withdraw consent or request deletion of your data, subject to legal requirements
• Object to or restrict certain types of data processing

Contact us using the details below to exercise these rights.

We retain your personal data only as long as necessary for the purposes outlined or as required by law. After this period, your data will be securely deleted or anonymized.

If your data is transferred outside India, we ensure appropriate safeguards are in place as per applicable laws.

Our platform is not intended for children under 13. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for prompt removal.

If you have questions or concerns about this Privacy Policy or your data, please contact our Grievance Officer:

The Grievance Officer will address your concerns within one month of receipt.